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Streamlined, hands-off customer support

An area that has been causing business leaders headaches for years is customer support. Of course, customers are the lifeblood of your business, so keeping them satisfied and informed should be one of your highest priorities. At the same time, dealing with the volume of customer calls and emails you receive may make it difficult for your employees to find any time in their day for the productive work that they were actually hired to do. Or perhaps your business changes seasonally, such as retail, and durng the peak times, your customer support staffed is stretched a bit too far.