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Qualified IT staffing that's available when you need it

Interviews are now a thing of the past. Let CimaCare introduce you to the future of Staff Augmentation and Virtual CIOs.

You need a CIO to provide your business with critical insights and strategy. But you don't have weeks to invest in identifying, recruiting, and training one. CimaCare Managed Services can provide high level thought leadership on an as-needed basis as well as staffing resources for a variety of support needs.

Streamlined, hands-off customer support

An area that has been causing business leaders headaches for years is customer support. Of course, customers are the lifeblood of your business, so keeping them satisfied and informed should be one of your highest priorities. At the same time, dealing with the volume of customer calls and emails you receive may make it difficult for your employees to find any time in their day for the productive work that they were actually hired to do. Or perhaps your business changes seasonally, such as retail, and durng the peak times, your customer support staffed is stretched a bit too far.

Managed desktops, servers and networks free you up for more important tasks

Attempting to manage their own IT infrastructure is something that gets a lot of business leaders into trouble. Of course, a great IT infrastructure is one of the prerequisites for success in the modern business world, and such an infrastructure isn't going to manage itself. At the same time, trying to take on this responsibility yourself is a great way to distract yourself from the everyday business responsibilities you should be focusing on instead.

The technology you need, right when you need it

CimaCare Managed Services is a managed services offering serving the Dallas metro area, and we're dedicated to helping businesses like yours get end-to-end support for their IT needs. In short, if there's anything you need to drive success in your IT environment, we want to be the one to offer it to you.

Hands-off data backup and recovery that just works

CimaCare Managed Services is a managed services offering serving the Dallas metro area, and we're dedicated to helping businesses like yours get end-to-end support for their IT needs. In short, if there's anything you need to drive success in your IT environment, we want to be the one to offer it to you.

Learn how CimaCare can deliver better results for your business

As a business leader, you have a lot on your plate: keeping track of what your competitors are doing, learning what your customers wants, and then calibrating your products and services accordingly. Adding to the complexity is the fact that all these factors are constantly changing, and so require your constant attention. With so much of your time dedicated to performing these basic business tasks, it's clear that you have very little time left over for anything else that might distract you from them.

CimaCare TechUntapped - Beer+Science w/ Audacity Brewing Company

 

For many years now, IT and great craft beer have gone hand in hand with one another. This isn't just because many IT professionals enjoy drinking a quality craft beer or two after work; there's actually a lot of technology required to brew great beer. Watch our latest TechUntapped: Beer + Science Speaks video featuring Audacity Brew House in Denton, Texas. Great breweries like Audacity rely on the capabilities provided by CimaCare to enable them to focus on what they do best... making beer! 

Understanding the pros and cons of managed services

Now that we've provided a quick look at some of the limitations of break/fix IT services, we'll finish things up by looking at the pros and cons of the alternative: managed services.

Getting the most value possible from your managed service provider relationship

If you read our last blog post on the subject of managed service providers, then you're now aware of some of the basics involved with working with an MSP. However, there's no getting around the fact that working with an MSP costs money. You're now probably wondering what it takes to make sure you get the most value possible out of the funding you dedicate to working with an MSP.

Understanding the pros and cons of break/fix IT services

In our last post in this series, we provided an introduction to two different business models for IT service providers: managed services and break/fix. As promised, we will now take a deeper dive into the pros and cons of each of these options, to give you more insight into why we consider managed services to be the preferable option for most use cases.